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Simple call recording data management for finance and insurance companies

Stay compliant, protect sensitive call recording data, and simplify call management – all in one secure platform.

Finance features Book a demo

Why finance and insurance
companies love adepsi

Compliance Simplified

Safeguard your call data with encryption and automated redaction, meeting industry standards like PCI DSS and GDPR

Advanced Security

Benefit from AWS’s industry-leading encryption standards, reducing the risk of data breaches.

Hassle-free migration

Seamlessly transition from outdated legacy systems to a cloud solution with minimal disruption

Operational Efficiency

Eliminate the costs and maintenance of physical servers with a secure, centralised cloud platform.

Enhanced Data Accessibility

Access both current and historical call data without the challenges of unsupported systems.

Improve Customer Service

Utilise call data to improve customer service levels across your contact centre.

Financial and insurance
service friendly features

Call data management

Compliance support

Data retrieval

Insights and analytics

Consolidate and index your customer interaction data to ensure quick and reliable access for audits and inquiries.

Detailed audit trails and user-level access controls to protect customer data, with ongoing platform updates to meet regulatory standards.

Quickly access, playback, and analyse interactions to support decision-making and customer service enhancements.

Unlock insights with trend analysis and key phrase spotting, enabling proactive compliance management and risk identification.

Call data management

Consolidate and index your customer interaction data to ensure quick and reliable access for audits and inquiries.

Compliance support

Detailed audit trails and user-level access controls to protect customer data, with ongoing platform updates to meet regulatory standards.

Data retrieval

Quickly access, playback, and analyse interactions to support decision-making and customer service enhancements.

Insights and analytics

Unlock insights with trend analysis and key phrase spotting, enabling proactive compliance management and risk identification.

What adepsi users are saying

“Introducing adepsi was a game changer for us. The cloud-based platform streamlines our call recording data, replacing older, costly systems. Everything is now extra secure, accessible, and easy to manage. It’s been a seamless solution that has significantly improved our efficiency and reduced our overall operational costs.”

How can adepsi
work for you?

Book a demo to find out