Skip to content

Simple call recording management for contact centres and trading floors

Adepsi makes it easy for contact centres to store call recordings and data in one compliant, secure platform.

Contact centre features Book a demo

Why contact centres
love adepsi

Contact centre experts

Founded by a team of contact centre technology experts, Adepsi solves the pain points caused by interaction data retention and compliance.

Compliant

Adepsi is built to comply with industry regulations like MiFID and Dodd-Frank to massively reduce admin for contact centre teams.

Highly secure

We use advanced encryption and industry-leading security measures to protect your customer’s sensitive data.

Easy to use

Adepsi can receive legacy call data from most hardware systems so you can consolidate everything into one place for easy management.

Improve customer service

You can use adepsi’s insights to find issues and improve customer service levels quickly.

Cloud native

Say goodbye to expensive hardware that needs upgrading and moving every few years and move to a future-proofed cloud storage solution.

Features for Contact Centres
and Trading Floors

Compliant call storage

Data protection

Data access and analysis

Insights and analytics

Simplify compliance by consolidating all interactions in one easy to access platform.

Keep your data safe with encryption that guards against unauthorised access.

Quickly find and analyse key information to ensure compliance and uncover new insights.

Identify patterns in interactions to optimise service delivery and trading strategies, enhancing overall performance.

Compliant call storage

Simplify compliance by consolidating all interactions in one easy to access platform.

Data protection

Keep your data safe with encryption that guards against unauthorised access.

Data access and analysis

Quickly find and analyse key information to ensure compliance and uncover new insights.

Insights and analytics

Identify patterns in interactions to optimise service delivery and trading strategies, enhancing overall performance.

What adepsi users are saying

“Introducing adepsi was a game changer for us. The cloud-based platform streamlines our call recording data, replacing older, costly systems. Everything is now extra secure, accessible, and easy to manage. It’s been a seamless solution that has significantly improved our efficiency and reduced our overall operational costs.”

How can adepsi
work for you?

Book a demo to find out